Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role
This role is broad, covering a number of clients. Our engagements vary from full-time roles with clients to shorter, impact-driven activities. Our Business Analysts work with customers to understand their unique business challenges and opportunities, helping them to maximise the value of their digital investment – no matter which industry they are in. Acting as a bridge between business and technical teams, ensuring technology projects meet business objectives by gathering and analysing requirements, facilitating communication, and supporting the development of solutions. They participate in testing and validation to ensure quality and support change management to prepare organisations for technology implementation.

Our Business Analysts work with customers to understand their unique business challenges and opportunities, helping them to maximise the value of their digital investment – no matter which industry they are in.

As a Business Analyst, your responsibilities will include the following:

• Gather, prioritise, analyse, specify and validate requirements

• Facilitate & co-ordinate user workshops and stakeholder input

• Being an ‘ambassador’ for digital solutions, advising on best practice and identifying where it will add value to customers

• Provide hands on business process knowledge as well as manage client relationships within the context of the role

• Execute assigned tasks within a structured project environment

• Document user stories and customer requirements in a way that enables development activities to be completed in line with client needs

• Investigate problems and analyse customer needs for new and existing services. Participate in the design and architecture of business process solutions

• Bringing your personal energy and enthusiasm to your work for clients and for Node4

• Mentoring and supporting Junior or associate team members with your expertise and experiences.

What will you bring?

• Business Process – you will be able to quickly understand how businesses operate, and where you can advise them of areas of improvement through more effective usage of technology.

• Stakeholder Management – your role necessitates customer-facing activity, so the ability to communicate openly and clearly with staff at different levels is an important skill.

• Change Management – you will be able to spot areas for improvement and have an ability to influence how people operate.

• Confidence – the role does demand that you are comfortable talking to large groups and business stakeholders in a workshop environment where you are leading both the input and the output. Confidence to challenge the customer, confidence to articulate a different view, whilst ensuring everyone remains engaged throughout.

• Agile Working – you can identify and compare the best processes and delivery methods to use. You help teams to manage and visualise outcomes, prioritise and work to agreed MVP and scope.

• User Focus - You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes.

• Coaching/Mentoring – the desire to share best practice with peers and team members within Node4 or customers as appropriate

• Departmental Growth – Take the initiative to research and develop new approaches and ideas to further the Business Analysis offering at Node4

DESIRABLES

• Digital Implementation – you will have delivered digital or IT transformation programmes, whether that be CRM/ ERP implementations or other technologies.

• Trusted Advisor – you will possess the softer skills to build relationships to such an extent you become the go-to person for advice and guidance, particularly when the there is an open conversation to be had about direction of travel.

• Detail Focused – You will be able to produce programme deliverables as well as leading strategic thinking. You will demonstrate a can-do attitude.

• Business Analysis Certifications – you may be professionally qualified, for example via BCS, APMG or another body.

• Microsoft Dynamics – A knowledge of the platform would be of great benefit.

• Accessibility – An understanding of Accessibility standards, for example WCAG.

• GDS – Experience of delivering under Government Digitals Standards Framework.

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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