Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The System Manager is a high-profile role and you will play a pivotal role in shaping the future of our Sales & Marketing technology stack. With a key focus on Node4’s CRM platform, you will be responsible for defining the product vision, strategy, and roadmap, ensuring alignment with business goals and customer needs. Your expertise will drive the success of our sales & marketing tools by enhancing user experiences and driving innovation.

What will you bring?

• Experience in managing CRM platforms, preferably in a sales & marketing context.
• Excellent verbal and written communication skills, with the ability to convey complex ideas concisely.
• Proven ability to work collaboratively with cross-functional teams, including engineering, design, sales, and marketing.
• Strong analytical and problem-solving skills, including a methodical approach to product development and documentation.
• The confidence to delve into business requirements and make recommendations to senior stakeholders and Directors.
• Full project lifecycle experience, utilising Waterfall, Agile and DevOps methods as needed.

Responsibilities

Product Strategy and Vision:

• Develop and communicate a clear product vision for Sales & Marketing systems, considering market trends, customer feedback, and business objectives.

• Collaborate with cross-functional teams to define product goals and work with the Product Owners to agree long-term strategy.

Roadmap Ownership:

• Own the product roadmap, prioritising features and enhancements based on customer impact, business value, and technical feasibility.
• Translate high-level business requirements into actionable product features and user stories.

Requirements Gathering and Mapping:

• Facilitate workshops and gather requirements from stakeholders, including end-users, business analysts, and technical teams.
• Ensure alignment between business processes and Sales & Marketing system capabilities.

Product Development:

• Work closely with the operational and development teams to ensure timely delivery of product features.
• Define acceptance criteria and collaborate on testing efforts.

Stakeholder Communication:

• Regularly update stakeholders on product progress, milestones, and upcoming releases.
• Champion the product and advocate for its value proposition.

Financial Management and Governance:

• Analyse system usage data, financials, licensing costs and benefits to provide insights to craft decisions and demonstrate success.
• Engage Node4's Sales & Marketing community to ensure the systems embrace the latest best practice and governance.

 What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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