Client Technical Authority
Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
The Client Technical Authority (CTA) role sits within the Infrastructure Solution Design sub-practice of the Infrastructure Digital Practice.
The Client Technical Authority (CTA) plays a vital role in bridging the gap between our clients and technical teams. As the primary technical advisor, the CTA is responsible for building strong relationships with key stakeholders, understanding their business needs and objectives, assessing the current state of their digital landscape, and identifying areas for improvement and investment. The CTA translates these insights into actionable technical strategies and high-level solutions.
This role is essential in maintaining strong client relationships, providing expert technical guidance, and ensuring that the client’s technology investments align with their business goals. The CTA collaborates closely with account managers, solutions architects, engineers, and other technical teams to deliver value-driven, outcome-focused recommendations and solutions that enhance client performance and satisfaction.
What will you bring?
- Proven experience as a Technical Account Manager, or similar role
- Strong understanding and a good level of competency of good practice in the end-to-end processes of designing, building, and implementing technology solutions
- Demonstrable experience in requirements definition and management, articulating options, considerations and priorities which require a business decision
- Experience of the end-to-end delivery process from Analysis & Design through to Go-Live and hand-over to Live service
- Able to communicate a complicated problem succinctly, accurately, and coherently to a team with differing skill sets
- Influence others through verbal communication and be able to articulate and present information in a structured and authoritative manner while gaining credibility for your own expertise
- Strong problem-solving nature, with the ability to examine a problem and involve the appropriate people at the appropriate time
- Able to lead by example and participate in group activities and knowledge sharing with other team members, guiding others, and expanding their knowledge base
- Experience of VMWare and virtualisation technologies
- Detailed understanding of Microsoft Windows Server Operating System
- Experience within Microsoft Ecosystem / technology stack
- Networking and connectivity solutions foundation knowledge (MPLS, SD-WAN, Data Centre Core and Public cloud Networks)
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
TAKE A LOOK AT OUR STORY
- Department
- Digital Practice
- Role
- Solution Design
- Locations
- United Kingdom
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Client Technical Authority
Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200.
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