Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

As a Account Director at Node4, you will be responsible for fostering long-term strategic relationships with our valued clients. You will serve as a trusted advisor, ensuring the delivery of exceptional service while identifying new opportunities for growth and innovation. This role requires a proactive, client-focused professional with a solid grasp of technology solutions and a strong ability to translate client needs into business value through our offerings.

What you'll be doing..

• Meet individual commercial and KPI targets
• Establish and maintain strong relationships with Senior Stakeholders in Node4's key clients.
• Have a thorough understanding of clients' business needs and objectives.
• Help develop project and technology roadmap alongside key stakeholders within the assigned client portfolio
• Identify growth opportunities within existing accounts through upselling and cross-selling of Node4 products and services.
• Monitor and report on account status, including forecasting and tracking key account metrics.
• Regularly update clients on new products, industry trends, and company initiatives by participating in client reviews and presentations to showcase Node4's value proposition
• Working with senior client stakeholders to understand their business goals & challenges and translate these into compelling technical outcomes

What will you bring?

• Experience of Managed Services in the IT Sector. Skills/Experience in Cloud, Transformation, Microsoft Business Applications, SDWAN and Security 
• Strong commercial acumen in driving sales on high value complex engagements
• Can demonstrate previous experience of overseeing development high-value client accounts in the Managed Service and Technology sector.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills and a client-focused approach.
• Ability to understand and articulate complex technical solutions.
• Proven track record of achieving sales targets and client satisfaction metrics.
• Ability to work collaboratively with cross-functional teams.
• Excellent time management and organisational skills.
• A proactive and adaptable approach to a fast-paced environment

Desirable Certifications and Skills

• Experience with CRM software.
• Proficiency in Microsoft 365 and other collaboration tools.
• Experience with ITIL processes and practices.

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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