Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

We are looking to recruit an experienced Client Partner to join our dynamic team. The Client Partner will play a pivotal role in nurturing and developing long-term relationships with our clients, ensuring exceptional service delivery and identifying opportunities for growth and expansion. This role demands a proactive individual with excellent communication skills, a deep understanding of technology solutions, and the ability to align client needs with Node4's offerings.

Responsibilities of the Client Partner

• Establish and maintain strong relationships with key clients, serving as their main point of contact.
• Develop a thorough understanding of clients' business needs and objectives.
• Collaborate with internal teams to ensure timely and quality service delivery.
• Identify growth opportunities within existing accounts through upselling and cross-selling of Node4 products and services.
• Monitor and report on account status, including forecasting and tracking key account metrics.
• Resolve client issues and handle complex client requests, ensuring satisfactory outcomes.
• Regularly update clients on new products, industry trends, and company initiatives.
• Participate in client reviews and presentations to showcase Node4's value proposition.

What will you bring?

• Experience in managing high-value client accounts, preferably in the technology sector.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills and a client-focused approach.
• Ability to understand and articulate complex technical solutions.
• Proven track record of achieving sales targets and client satisfaction metrics.
• Ability to work collaboratively with cross-functional teams.
• Excellent time management and organisational skills.
• A proactive and adaptable approach to a fast-paced environment.

Desirable Certifications and Skills

• Certified Account Manager Professional (CAMP).
• Experience with CRM software.
• Proficiency in Microsoft 365 and other collaboration tools.
• Experience with ITIL processes and practices.

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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