Become a change maker and the join Node4 Group.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
We are seeking an enthusiastic and self-assured individual with strong communication skills, adept at collaborating within a team and comfortable engaging with individuals at all organisational levels. The responsibilities include investigating and resolving incidents, maintaining accurate incident records, escalating when necessary, conducting customer handovers, documenting processes for key users, and facilitating knowledge transfer. Additionally, the role involves close collaboration with project teams during the hypercare period, aiding in the transition to onboarding support, providing end-user training, updating teams on functionality, and offering training sessions. There is also the potential for consultancy assistance on projects post-go-live, showcasing the diverse and dynamic nature of the position.
What will you bring?
What can we offer you?
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years, acquiring TNP, Risual, and Tisski to form the Node4 group. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Simply put, Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
We are the people.