Platform Collaboration Engineer

Become a change maker and the join Node4 Group. 

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

As a Platform Collaboration Engineer you will report to the Platform Cloud Manager and will play a crucial role in maintaining and supporting the collaboration platforms that enhance communication and productivity across our organization. You will work closely with internal teams, external vendors and carriers to ensure seamless integration of collaboration and communication tools. Duties will also include managing and maintaining records of numbers with external DBs and for compliance, supporting the billing function of the platform and acting as an escalation point to colleagues in the Support and Delivery teams.

What will you bring?

• Experience of SIP based UC / collaboration systems (ideally Microsoft or Cisco) (Essential) 
• Experience of Session Boarder Controller concepts and administration (ideally Genband/Ribbon, AudioCodes)  (Essential) 
• Experience of SIP Routing Server concepts and administration (ideally Kamailio)  (Essential) 
• Experience of Linux CLI 
• Experience of scripting and source control 
• Experience of Cloud based communications systems (ideally Microsoft Azure / Dynamics 365) 
• Good working knowledge of Windows Servers 
• Self-driven and self-managed, with good forward planning skills. 
• Innovative and dynamic, creative problem solving 
• A drive to be better in all areas. 
• Remain enthusiastic about the work and stay up to date with the latest developments of the technology being used. 
• Excellent communication skills, both written and verbal. 
• Confidence to work and communicate across a variety of audiences in a professional manner. 
• Excellent time management skills and an ability to prioritize and multi-task. 
• Being able to work as part of a team. 
• Analytical and customer focused. 

Desirable Qualifications 

• MS-700: Managing Microsoft Teams 
• MS-720: Microsoft Teams Voice Engineer 
• Webex Calling Intermediate Administration 
• Webex Contact Center Expert 
• Linux Foundation Certified System Administrator (LFCS) 

What can we offer you? 

• Hybrid Working 
• Private Medical Insurance or Company Paid Health Cash Plan 
• Employee Assistance Program 
• 25 days holidays plus your birthday off 
• Holiday buy back scheme (up to 5 days) 
• Company Pension Scheme 
• Life Assurance x 4 
• A diverse workforce 
• Employee investment with Node4 training Academy 
• Family savings and shopping discounts through the Node4 benefits portal. 
• Discounted Gym Membership 
• Modern facilities with open and welcoming breakout areas 
• Company Social events 
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit 

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years, acquiring TNP, Risual, and Tisski to form the Node4 group.  We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Simply put, Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

We are the people.