Service Desk Power Platform Developer

Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

As a Service Desk Power Platform Developer at Node4, you will be a key player in our efforts to create efficient and user-friendly solutions using Microsoft Power Platform. You will work closely with cross-functional teams to develop, deploy, and maintain applications that improve our business processes and enhance our customer experience. The Service Desk team is an important part of, services Dynamics products from on premise versions 2011 and later, and NAV 2009 onwards, all the way through to the latest updates of Dynamics 365. 

 As the single point of contact between the end-customer and the service being provided,  Service Desk Consultants deliver a customer-centric service by managing communications professionally and progressing tickets in accordance with agreed Service Level Agreements.

What will you bring? 

• You will have experience in a service focused role. Preferably within a Service Desk environment
• Confident nature with professional interpersonal communication skills. 
• You will have the ability to talk about technology, using business concepts that resonate with business stakeholders
• Proactive communicator and willing to share information. Good verbal and written communication skills are essential 
• Exercises good judgement, knows when to flag issues and when to deal with independently
• An understanding of ITIL best practice is preferred
• An enthusiasm to progress a career within a professional Dynamics Customer Engagement context.
• Comprehensive knowledge of CRM.
• Experience in administrating SharePoint.

What can we offer you? 

• Hybrid Working 
• Private Medical Insurance or Company Paid Health Cash Plan 
• Employee Assistance Program 
• 25 days holidays plus your birthday off 
• Option to purchase additional holiday (up to 5 days) 
• Company Pension Scheme 
• Life Assurance x 4 
• A diverse workforce 
• Employee investment with Node4 training Academy 
• Family savings and shopping discounts through the Node4 benefits portal. 
• Discounted Gym Membership 
• Modern facilities with open and welcoming breakout areas 
• Company Social events 
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit 

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1,200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. 

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. 

TAKE A LOOK AT OUR STORY