Senior Network Support Engineer

Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The Senior Network Support Engineer is responsible for providing technical support to the organisation's computer network infrastructure, ensuring that the network runs efficiently and effectively. They will provide troubleshooting assistance to users, analyze network performance, and recommend upgrades, as needed. The Senior Network Support Engineer will also work with the network engineering team to design and implement new network technologies and maintain network security.

What will you bring?

  • Extensive knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
  • Experience with network security, including firewalls, intrusion detection/prevention systems, and access control.
  • Knowledge of routing and switching technologies, including OSPF, BGP, and VLANs.
  • Experience with network monitoring tools, such as Nagios or SolarWinds.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Cisco certification (CCNA, CCNP) is preferred.

What can we offer you? 

  • Hybrid Working 
  • Private Medical Insurance or Company Paid Health Cash Plan 
  • Employee Assistance Program 
  • 25 days holidays plus your birthday off 
  • Option to purchase additional holiday (up to 5 days) 
  • Company Pension Scheme 
  • Life Assurance x 4 
  • A diverse workforce 
  • Employee investment with Node4 training Academy 
  • Family savings and shopping discounts through the Node4 benefits portal. 
  • Discounted Gym Membership 
  • Modern facilities with open and welcoming breakout areas 
  • Company Social events 
  • Never ending supply of hot and cold drinks, biscuits, sweets, and fruit 

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1,200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. 

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. 


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