Project Coordinator

Are you looking for your next opportunity to work for an exciting, inspiring and people focused company that are keen to help you grow in your  Project Management career? Are you a great all-round coordinator , that has an elevated level of attention to detail and organisation whilst having the ability to deliver an excellent customer service? Are you looking to grow your career in a successful and vibrant company? Do you want to join one of the UK’s 100 Best Workplaces™ by Great Place to Work® If the answer is yes, then look no further!! 

We are currently recruiting for an individual who is ready for their next challenge within the Product Management team. Based predominantly at our Derby site, you would be welcomed as a team member of our Product Management Team as our  Product Coordinator! We are looking for someone who will will support Project Managers with coordination activities, they will also be expected to manage small coordination projects, ensuring they are delivered to agreed timescales and within budget. Multiple projects may be required to be concurrently delivered depending on individual complexity and scale.. We’d love you to be passionate about technology and display a strong customer service ethos. 

What you’ll be doing?

• Support other Project Managers by assisting where required in support of the delivery of their projects
• Assist other delivery functions across Node4 in the management and delivery of orders and projects
• Review new orders for project management/coordination needs
• Create new order tasks as required, allocating to the appropriate delivery teams for completion
• Monitor the progress of complex orders, chasing updates/resolution on tasks as required
• Report on the status of complex orders
• Be responsible for the delivery of a number of small projects/complex orders, to achieve this requires you to;
• Provide the prime point of focus and contact for customer solution delivery projects
  • Arrange and attend customer and supplier calls/meetings as required
  • Enforce the ‘Service Delivery’ processes through the working team
  • Track, monitor and record the commercial success of the project
  • The creation and maintenance of resource plans/tasks required to ensure the delivery of projects
  • The creation and maintenance of Risk and Issue logs for all projects under management
  • Review and communicate lessons learned established within the project delivery phase

What you’ll bring?

• Be well organised and able to work proactively to meet deadlines
• Demonstrate a high attention to detail
• Demonstrate a tenacious approach to your work
• Be passionate about delivering an exceptional customer experience
• Understand the importance of, and how to deliver, great customer service
• Proven ability to build positive relationships with customers, suppliers and internal colleagues
• Able to challenge and question effectively in a professional manner
• Excellent communication skills (face to face, verbal and written)
• Be a passionate communicator with the ability to alter the message to different audiences
• Be comfortable working in a team environment

Working for Node4!

Recognised as one of the UK’s 100 Best Workplaces™ by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.

We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.

Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers – and one another.