Account Director

We currently have an opening for a strategic and experienced individual to join our sales team as an Account Director, to provide high level account management to an agreed set of accounts within the Node4 client base. You will be involved in working closely with our new and existing clients, using our sales tool kit to account map and develop cross selling of the full Node4 product portfolio into the accounts. 

What you'll be doing..

As one of our Account Directors you will be focused and targeted on maintaining and developing run rate revenue within your allocated client base. You will achieve this by providing outstanding customer service through excellent communication skills and a positive attitude. The key element to this exciting role is working closely with both clients and internal teams at Node4 to create reliable and consistent relationships with colleagues and customers alike.  You will need to understand the Node4 proposition supported by sufficient product knowledge to ensure you can develop your relationships and qualify opportunities before engaging technical resource as appropriate. 

With exceptional people-management skills, first-rate knowledge of industry trends, and high quality attention to detail, you will be required not only to provide exceptional tactical and day-to-day account support, but also to strategically and proactively develop and grow the account, extending opportunities with new clients and across new geographical boundaries. Responsibilities also include:

  • To provide a development road map, Technical and Commercial, to Node4 Strategic named accounts
  • Produce proposals and client facing commercial documentation
  • Can present Node4 value proposition to C-Level within Strategic accounts
  • Build and maintain strong relationships within strategic accounts from C-Level through to Operational level
  • Ensure Maintenance of existing revenue stream within allocated Strategic Accounts
  • Work closely with Marketing and Product to expand cross selling opportunities within Strategic accounts
  • Work closely with Service Delivery manager and Technical account manager to maintain client relationship
  • Continuously generate new ideas for client development
  • Successful candidate must have passionate and consultative approach to both client and internal teams


What we're looking for..

  • Knowledge and experience of Node4 solutions (or similar)
  • Excellent relationship-building skills with the ability to appreciate customer demands
  • Excellent interpersonal and communication skills, verbal and written, facilitation and presentation techniques
  • Evidence of clear progression within account management roles


Why join us?

Recognised as one of the UK’s 100 Best Workplaces™ by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.

We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration and security. This enables us to help UK businesses in every sector do more in the digital age.

Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers – and one another.

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